Just not your jam? No problem, this is what our 30 Day Satisfaction Guarantee is designed for.

If you are unsatisfied with your Esker insoles for any reason you can return them to your point of purchase for a refund within 30 days.

If you purchased them directly from our website you will be responsible for shipping costs to return them. To get the ball rolling, please email us at with your order number and reason for the return.


Ended up with the wrong size and need to exchange your unused and unworn insoles? No problem, if you didn’t purchase your insoles from, please head to your point of purchase for an exchange.

For purchases from our website, we are unable to offer direct exchanges. Item(s) will need to be returned and a new order placed. To get the process started, email us at with your order number. You will be responsible for return shipping costs.

Please note, we only accept exchanges for 30 days from the date of purchase and your insoles need to be unworn and in the original packaging.